SEC. 155.08. TENANT OUTREACH AND INFORMATION. (Amended by Ord. No. 181,643, Eff. 5/31/11.) The Department, DWP and organizations authorized by the City Council may contact tenants. During that contact, tenants shall be informed of the UMP/REAP and their right to forward rent payments into the escrow account for the maintenance of utility services, eviction protection rights, and rights for the release of escrow funds.